Your information
Privacy Policy
Who we are
This website, joatnotgoat.com, is operated by Jack of All Tradesmen (Jack of All Tradesmen LLC). This policy explains what information we receive through the website, how we use it, and the choices you have.
Information you give us
When you use our request form, we receive:
- your name and email address;
- your phone number, if you choose to provide it;
- the type of request and the service you select;
- the description you write; and
- your confirmation that we may contact you about the request.
Please don’t include sensitive information, such as payment card details or passwords, in the form.
Information collected automatically
Like most websites, our hosting provider processes technical information when you visit, such as your IP address, browser type and the pages you request. This is used to deliver the website, keep it secure and prevent abuse. For example, your IP address is used briefly to limit how many form submissions can be sent in a short time.
Our website does not set its own cookies and does not use analytics, advertising or social-media tracking tools.
Spam protection (Cloudflare Turnstile)
Our request form uses Cloudflare Turnstile to check that submissions come from a person rather than an automated program. To do this, Turnstile processes information about your browser and device, and may use cookies or similar technologies that are necessary for this security check. See Cloudflare’s privacy policy.
How we use your information
We use the information you send through the form only to:
- respond to your service inquiry or question;
- prepare an estimate you have asked for;
- schedule a visit or work you have asked for;
- communicate with you about your request and any related work; and
- keep a record of our communication with you.
Submitting a request does not sign you up for promotional emails or any mailing list, and it is not consent to receive them. We may introduce promotional communications in the future. If we do, we will send them only with appropriate consent and as permitted by applicable law, every promotional message will include a way to opt out, and we will update this policy before we start.
Service providers we use
We rely on a small number of service providers to run the website and handle your request:
- Cloudflare hosts the website, protects it against attacks and provides the Turnstile spam check (privacy policy).
- Resend delivers your form submission to us as an email, and may keep delivery records, including a copy of the message, for a limited time under its own policies (privacy policy).
- Google (Gmail) is the email service where we receive and keep your request (privacy policy).
These providers process your information on our behalf. They may store or process it in the United States or other countries.
How long we keep it
The website itself does not store your form submission. It is sent to us by email. We keep your request and our related emails with you in our email account for up to two years after your last contact with us, and then delete them.
Some information may become part of our business records, such as estimates, invoices and records of work we perform. We keep business records that we must retain to meet legal, tax, accounting or regulatory obligations for as long as those obligations require, even if that is longer than two years.
Your choices
You can ask us to tell you what information we hold about you, to correct it, or to delete it, by contacting us using the details below. We may be unable to delete business records we are required to keep, as explained above. You don’t have to use the form: you can contact us in other ways if you prefer.
Children
This website is not directed to children under 13, and we do not knowingly collect information from them.
Security
The website is served over an encrypted (HTTPS) connection, and we limit who can access the requests we receive. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Changes to this policy
If we change this policy, we will update this page and the effective date above.
Contact us
Questions about this policy or your information: email joatworks4u@gmail.com, or call (757) 918-8949 or use our request form.